FROST LINE — Shipping Policy

At FROST LINE, we are committed to delivering high-quality ski, snowboard, and winter apparel to our customers as quickly and efficiently as possible.

1. United States Shipping

Orders shipped within the United States typically arrive within 1–2 weeks.

Delivery times may vary depending on your location, shipping carrier, and order volume.

2. International Shipping

We proudly offer worldwide shipping!

International orders typically arrive within 2–4 weeks, with an average delivery time of approximately 2 weeks.

International shipping times may vary depending on the destination country, customs processing, and shipping carrier.

3. Preorder Shipping

FROST LINE offers preorders for select products, allowing customers to secure items before they become available for regular shipping.

Preorders may take up to 50 days to be completed and delivered. However, most preorders are fulfilled much sooner than the maximum estimated timeframe.

By placing a preorder, you acknowledge and agree to the extended fulfillment timeline.

4. Shipping Delays

While we do our best to meet estimated delivery times, occasional delays may occur due to:

• High order volumes

• Manufacturing or production delays

• Customs processing

• Shipping carrier disruptions

• Holidays or unexpected circumstances

We appreciate your patience and understanding if delays occur.

5. Order Tracking

When tracking information is available, customers will receive shipping updates once their orders have been dispatched.

6. Important Shipping Information

All shipping timeframes are estimates and are not guaranteed delivery dates.

Customers are responsible for providing accurate shipping information when placing an order.

If you have any questions or concerns about your shipment, please contact FROST LINE customer support.

Thank you for shopping with FROST LINE! We appreciate your support and look forward to getting your gear to you.